Solutions Specialist | Tier 2 Remote & On-Site Corporate IT Support

Job description

Driving Business Outcomes with Technology Broadview Networks helps organizations improve productivity through the implementation and support of technology while Broadview Academy improves staff productivity by helping people use the technology. With both a downtown and Taylor Avenue location in Winnipeg, we take pride in our outstanding response record for both remote and onsite support. Being awarded a Manitoba Top Employer for 2021 speaks to the priority we put on people; our staff and our customers come first. As an employer, we are committed to creating a workplace that s inclusive, diverse, and equitable. Broadview Networks is a Social Purpose Innovator Company We exist to foster an equitable workforce to deliver secure solutions with a low-carbon footprint. Purpose of Position: Provide escalated remote and on-site support for technical support inquiries, escalate and schedule Technical Resources while balancing the needs of the technical services department. Assist with Project Implementation, provide mentoring to the Support Team. Department: Technical Services: Division: Support & Managed Services: Work Location: Broadview Networks- Taylor Office: Work Hours: Monday to Frid...