Duty Manager

Job description

Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. We are looking for a Duty Manager to; - Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed. - Act as the senior decision‑maker on shift, handling any operational issues quickly and calmly. - Support and coach the front‑of‑house team, offering guidance in real time and helping newer team members grow in confidence and skill. - Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen. - Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality. - Handle guest feedback with professionalism, turning challenges into opportunities to...