Senior Experience Strategist

Job description

The Senior Experience Strategist is the hands-on architect of integrated experiences at OneMagnify, designing how multiple channels activate together across the full customer lifecycle by connecting CX, CRM, SEO/GEO, web, social, content, UX, paid media, and data into a single strategic system. This role translates methodology into client-specific journey architectures and owns the blueprint design that every downstream team builds from. The Impact You'll Have: Most strategy roles own a channel. This one owns the connections between them, the orchestration logic that determines what fires, when, where, and why across the full customer lifecycle. The Senior Experience Strategist diagnoses where a client's experience breaks down, designs the integrated path forward, and hands downstream teams a blueprint precise enough to build from without ambiguity. The role also advances how the practice works. By codifying engagement-level problem-solving into reusable frameworks and methodological improvements, and by embedding AI-powered capabilities into client strategies as standard practice, this person raises the quality ceiling for the entire team. What you’ll do: Architect Integrated Cust...