Bloomingdale's Digital Customer Care Specialist - Full time, Mon - Fri 1:45pm - 10pm, w/4 of 8 weekend days.

Job description

Class start date 05/025/2026 Work Schedule - Mon - Fri, 1:45pm - 10pm. w/4 0f 8 weekend days Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Bloomingdale’s Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals. They communicate with customers via telephone and email regarding selling and service-related inquiries, place orders, engage in suggestive selling, and solve problems. Additionally, they collaborate with stores, carriers, distribution centers, and executives to deliver an omnichannel experience and perform other duties as assigned. What We Can Offer You:...