HVAC Dispatcher

Job description

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC DISPATCHER: JOB TYPE : Full-time JOB RESPONSIBILITIES: In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required. - Primary responsibility is customer service. - Communicates with customers to determine their needs. - Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software. - Receives check-in call from the service technicians and informs workers of the next job to respond to. - Supports service technicians. - Maintains customer repair records using the computer database to give...