Lead Funeral Director/Embalmer

Job description

The Lead Funeral Director's primary responsibility includes leading funeral operational staff, providing professional funeral services to client families, and acting as a company ambassador to the community. Overview & Responsibilities: - Ensures every client family is presented with all service and merchandise options -- Every family, every option, every time - Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files - Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor - Carries out other projects and duties as assigned (i.e., car washing, building and equipment repair, pre-need arrangement planning - Oversees all Team Members participating in services, ensuring that each team member understands their role and professionally represents the locations - Communications to appropriate to Team Members' area of successful performance and performance needing improvement to meet business expectations - Leads and oversees all onboarding and training of new hires - Works on-call/first call,...