Warehouse Office Clerk

Job description

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, and Iowa. We are looking for a reliable and hard working candidate to join our office team in Normal, IL. The Customer Service Representative (CSR / Clerk) plays a critical role in handling paperwork flow, completing data entry and providing excellent customer service within the RDC (regional distribution center). The CSR follows and adheres to Southshore Companies standard operating procedures to deliver best-in-class customer service while maintaining a high standard of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company. Essential Duties and Responsibilities: - Manage the inbound and outbound shipments and receipt of all products, materials, and supplies. This includes, but is not limited to, auditing outbound shipments, verifying inventory counts, checking and entering data and updating and maintaining databases. - Compiles, sorts, and verifies accuracy of data to be entered. - Tracks, traces, and updates t...