Business Analyst

Job description

Classification: Contract Contract Length: 12-months Responsibilities: - Evaluate business systems and user needs for applications/products supported by the eSSC team. - Recommend system and business process modifications to support business strategies through purchased or in-house developed software. - Write detailed descriptions of business goals, user needs, technology solution functions, and steps required to develop or modify those solutions. - Ensure thorough knowledge of requirements gathering and documentation practices, as well as software development methodologies. - Communicate requirements to software developers and ensure the designed solution meets business and user needs. - Resolve conflicting requirements with business users. - Work with project managers and scrum masters to develop timelines and manage project risks. - Assist in the development of quality assurance test plans. - Help develop end-user documentation. - Gather and document use cases and feature requirements. - Collaborate with project team of developers/QA analysts on features, enhancements, and fixes. - Serve as 2nd tier escalation point for issues related to system functionality. Day-to-Day Responsib...