Operations Strategy and Readiness Associate, Chase Travel

Job description

As an Associate of Operations Strategy & Readiness, you’ll support the strategic development on new initiatives and seamless integration of changes that impact Chase Travel Operations. This role requires an individual with skills in project management, a record of successful execution of bringing change to an operational team, driving strategic execution, and exceptional collaboration and communication skills working with partners across the business. Your expertise, insights and leadership will directly influence operational excellence and client satisfaction. You will play a critical role in managing the vast portfolio of operations initiatives and engaging stakeholders to deliver on strategic priorities and business outcomes. The ideal candidate will be a collaborative yet independent thinker, working cross-functionally to execute on outcomes, drive integration and readiness plans that impact Travel Advisors and our Chase Travel customers. Job responsibilities-: - Leads end-to-end execution of servicing initiatives, balancing speed, risk, and minimal advisor/customer disruption with a customer-first mindset - Translates strategy into readiness plans by: aligning partners on scop...