Senior Engagement Manager

Job description

Do you love solving problems in creative ways? Thrive on delivering high ROI and standout customer experiences? Do you want to become the go-to expert for the biggest names in Commerce, Transportation, and Manufacturing? Join our Prestigious Professional Services Team We help to accelerate and protect the digital experiences of major retailers, hotel & airline, automotive, and manufacturing customers, providing technical advisory and thought leadership. We build loyalty and growth through customer centricity, deep industry understanding, and a relentless focus on business outcomes. Partner with the best: You'll maximize customers' value from Akamai solutions through strategic thinking, program management, technical acumen, pre-sales collaboration, and thought leadership. You will move our customers' key initiatives from concept to implementation, solving problems and delivering exceptional satisfaction. As a Senior Engagement Manager, you lead services & support programs with our most strategic customers, being responsible for: - Owning customer success and being the trusted advisor that helps customers achieve their desired outcomes using Akamai solutions. - Performing research an...