Customer Success Manager, Scale

Job description

At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: We are seeking a SCALE SMB Customer Success Manager to work with our Small to Medium-Sized Business Commercial, SLED, and Federal customers. You will help scale our success programs for our growing segment of Scale SMB customers. You will play a key role in building and managing our scale and digital customer success programs for our growing SMB customers across the Central Time Zone delivering an exceptional customer journey. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cr...