Senior SMB Account Executive

Job description

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this vision, we are seeking a dedicated Senior Account Executive with a proven track record in B2B sales and a passion for driving growth in the AI and SaaS landscape. In this role, you’ll be growing our Corporate account base by hunting for new opportunities, growing a book of existing clients and closing deals of varying sizes. You are skilled in building and maintaining broad relationships, and working cross-functionally. Your focus will be on revenue growth by building relationships and introducing innovative solutions to customers, deepening Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and serv...