Scenario Desk

Job description

Description The ideal candidate will have at least 3 years of experience as a Loan Officer, Loan Officer Assistant, Loan Processor, or Account Manager in the non-QM space. Bilingual English and Spanish are preferred. The candidate must be able to work in the Eastern time zone. - Acts as a point of contact for clients with guidelines and questions. - Responsible for learning and being a subject matter expert regarding internal guidelines, seller guides, and pricing. - Responsible for fielding complex loan scenarios and providing lending solutions. - Responsible for handling email and phone inquiries from our internal and external partners. - Assists with Loan submissions in the company’s LOS. Account Manager within the Nonqm space. Requirements: - 3+ years of mortgage product experience: processing or sales experience preferred within the non-QM space. - Strong knowledge of product guidelines. - Organized and detail-oriented person who can multi-task in a fast-paced environment with a high production level. - Must manage a high volume of emails and incoming calls. - Familiarity with all MS products - Excellent communication skills, both written and verbal. - Prior experience with Me...