Onboarding Consultant I, SMB

Job description

Onboarding Consultant I, SMB Start Date: June 15th, 2026: Training: Includes a comprehensive 3-week intensive bootcamp followed by a 90-day guided ramp-up period to ensure your long-term success. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. A day in the life: As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments! What you'll do (Responsibilities): What you'll need to thrive (Requirements) What will help you stand out (Nonessential Skills/Nice to Haves) - Leverage your Toast product knowledge and project management skills...