Quality Engineer - Warranty
Tokai Rika Group · Plymouth, Michigan, US
The Tokai Rika Group, a Japanese Tier 1 Automotive Supplier, is looking for a Quality Engineer that is ready to learn. Apply solid knowledge of problems solv...
Job description
The Tokai Rika Group, a Japanese Tier 1 Automotive Supplier, is looking for a Quality Engineer that is ready to learn. Apply solid knowledge of problems solving techniques and root cause analysis to resolve moderately complex issues. Familiar with a variety of problem solving/quality tools, and act as point of contact for all Customers. As part of this, we now have an opening for a Quality Engineer! Check out the details and apply now! Duties: - Will be the single point of contact for warranty tracking and continuous improvement activity. - Responsible for analyzing field concerns, identifying problems from the data collected and initiating and reporting problem resolution actions internally and to customers. - Establishes and maintains a warranty system that meets the needs of the company and customers, including procedures for analysis of field returns, establishing appropriate databases, internal and external reporting methods and problems solving procedures. - Analyze warranty data using available sources, including tear-down of product returns from customer Warranty data information systems provided by Customers Interfacing with customer engineering and assembly plants direct...