General Manager

Job description

Overview Element has an opportunity for a General Manager (Front End Operations) to lead all customer-facing and pre-testing operations at our Huntington Beach laboratory. Reporting to the Director, this role is responsible for executing operational plans across receiving, order entry, planning, machining, customer service, and invoicing. The General Manager will drive workflow efficiency, customer satisfaction, and revenue capture, ensuring work is accurately prepared and transitioned to testing operations. This role requires a results-driven leader focused on execution, process discipline, and team performance. Salary: $150,000 – $190,000 base / year DOE + Management Bonus Plan Responsibilities: - Lead end-to-end front-end operations including Receiving, Order entry (OE), Production planning and scheduling, machining, Remnants management, Customer service and invoicing - Ensure efficient flow of work from customer intake through test readiness - Eliminate bottlenecks and improve throughput, turnaround time, and data accuracy - Execute financial targets through accurate billing, forecasting support, and minimizing revenue leakage and rework - Support forecasting and operational pl...