Pilot Implementation Specialist

Job description

Job DetailsJob Location: Global Headquarters - Pittsburgh, PA 15219Position Type: Part TimeEducation Level: 4 Year DegreeSalary Range: $35.00 - $55.00 HourlyTravel Percentage: Less than 25%Job Category: Customer Success Pilot Implementation Specialist (Part-Time): What We Seek: Our Customer Success team is looking for highly motivated current or former instructional coaches or leaders to join our team in a part-time year-round capacity. As the Pilot Implementation Specialist - you will guide internal cross-functional teams and school and district stakeholders through each stage of the pilot process, ensuring that pilots are implemented with fidelity, insights are captured and customer needs are met with excellence. This role requires someone who thrives in a collaborative, fast-paced environment and brings deep knowledge of K-12 systems, strong communication skills, and a passion for student-centered learning. The ideal candidate is a relationship-builder, a strategic thinker, and a natural facilitator who can connect the dots between customer needs, product capabilities, and team priorities. As a member of the Customer Success team, the Pilot Specialist reports to the Pilot Implem...