Territory Service Manager (Inside Sales)

Job description

Establish and implement sales and marketing plans, coordinate, implement and manage the daily operations of the inside/telephone sales and marketing efforts for specific products and/or services within an assigned customer group or geography. Partner with outside sales staff in supporting the customer/sales relationship for the company. Empowered & Engaged: Essential Duties: Effective : Base Qualifications and Competencies Education, Training and Experience - Associate (Two year) college/technical school degree in sales, marketing, business or closely related field; a minimum of 2 years experience in the direct customer selling process and techniques including closing sales is preferred, but not required. Position requires knowledge of features, benefits and use/application of broad range of company products. Customer Service/Interpersonal Skills - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under contr...