Contact Centre Team Manager - Sales

Job description

💓CONTACT CENTRE TEAM MANAGER - (SALES) ✨ Lead with Purpose. Inspire Service‑Led Sales Excellence. ✨ Are you ready to guide a high‑energy customer services team supporting consumers as they choose the right telecare solution with Careline365? 🏡📞 We're looking for a motivated Telesales Team Manager who can champion outstanding customer experiences while driving strong consumer sales performance. You’ll lead a team that provides empathetic support, builds trust with customers and their families, and confidently guides them through their telecare options to ensure they feel safe, informed, and reassured. 💡 If you're a people‑first leader with a passion for delivering exceptional service while achieving sales outcomes, this is your opportunity to make a meaningful impact and help shape the future of consumer telecare at Careline365. 🕰️Hours: 37.5 hours per week 📅Shift pattern: 5 days per week, flexible hours between 8:00 and 20:00 across Monday to Sunday 💸Salary: up to £32,000 per annum, depending on experience, plus up to £300 monthly bonus 📍Location: Norwich - Hybrid (minimum 3 days per week in the office) 🎓Training: Full-time in the office for the initial period 📆Start Date: 29th Jun...