Sales Applications Engineer I

Job description

The Sales Applications Engineer I provides pre and post-sale technical service and product support to equipment owners, service contractors, customers, and the outside sales team for the ColdZone, Russell, Witt, and Kramer name brand product lines. Supports inside & outside sales and manufacturing in all manner of technical refrigeration product questions and issues. This position will serve our HTPG Division , located in Scottsboro, AL , Duluth, GA , or Ontario, CA . Associates Degree or Technical Diploma (2-year) in HVACR curriculum or engineering - Review customer quote requests for Technical Accuracy - Assist field organization with rapid and accurate responses to all technical product inquiries - Work with Engineering and Quality teams to resolve field problems - Assist in developing and maintaining technical literature, IOM’s, tech bulletins, etc. - Site visits to support product issues or customer requests for HTPG support personnel - Support customer visits to the factory, meet with customers and make presentations - Some field travel may be required - Support and participate in archive team activities in support of all Company departments. - Responsible for complying with...