Specialist Residency

Job description

Compensation Type: Hourly ‎ Compensation: $18.50 ‎ Job Summary: The Residency Specialist provides customer service to new and continuing students related to Ohio residency for tuition purposes as well as other aspects of their student record such as financial aid and enrollment. This role assists students electronically, over the phone, and in-person. The Residency Specialist communicates with other student services areas to facilitate the consistent delivery of information and services; and refers students to other departments and resources as appropriate. ESSENTIAL JOB FUNCTIONS: Student Support Serves as a College Residency Officer, maintaining responsibility for certifying in-state tuition rates for eligible students. Monitors students with temporary/contingent residency statuses and facilitates updates when appropriate. Assists individuals with understanding State of Ohio Residency requirements. Works with new and continuing students, gathering information to understand and evaluate their individual circumstances regarding Ohio residency and general policies and procedures. Maintains thorough and complete understanding of the guidelines listed in the Ohio Revised and Administr...