Freelance Onsite Support Technician – 1st / 2nd Level Support ( m/w/d)

Job description

Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability. Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data. In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities. Job Description: - Provide freelance, on-site IT support at the client’s Colognes location - Deliver both Level 1 and Level 2 technical support services - Ensure smooth operation of IT infrastructure, systems, and tools - Troubleshoot and resolve hardware and software issues efficiently - Su...