Senior Systems Analyst

Job description

About Netrio About the role: As a dedicated Sr. Systems Analyst, you will have a significant impact at Netrio working with one of our valued clients. Our clients will look to you as a subject matter expert when it comes to purchasing and setting up new equipment within their environment. You have the ability to create a positive experience for our clients and influence their impression of Netrio. You will be using cutting edge technology in supporting various clients, as well as, evaluating all nodes in an environment and making recommendations, based on the client’s requirements. The Sr. Systems Analyst will be a level 2-3 support role. You will need to have a good understanding of WIN10 and WIN11, experience with a ticketing system, and excellent verbal/written communication skills. Management will look to you to be professional and courteous, as well as, possessing a drive for self-improvement. What you'll do: - Provide global end-user and desktop support in a fast-paced environment (includes all offices, remote and executive leadership support) - Office 365 applications and Windows 10 operating system support - Microsoft Active Directory and Office 365 Exchange Online managemen...