Enterprise Account Executive (US)

Job description

At parcelLab, we help leading retailers turn post-purchase moments into experiences customers remember, and come back for. Our platform is used by brands like LEGO, Pandora, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty. We’re hiring an Enterprise Account Executive to join our US sales team (Central & East Coast preferred). This is a true enterprise role : complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region. The role: You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close. Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success. This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go. What you’ll do: Build and own a healthy enterprise pipeline across a defined region or account set Lead senior-level, consultative conversations focused on business out...