Barista/Downtown
La Farm Bakery · Cary, North Carolina, US
Summary of Benefits: - Medical Insurance (PPO/HDHP) - Dental/Vision Coverage - Long Term/Short Term Disability - Employee Life Insurance and Accidental Death...
Job description
Summary of Benefits: - Medical Insurance (PPO/HDHP) - Dental/Vision Coverage - Long Term/Short Term Disability - Employee Life Insurance and Accidental Death & Dismemberment - Paid Time Off - Other Great Perks (Free Bread, EAP, store discounts, meal discounts) - Tip pool for hourly associates for hours worked in the day. Essential Duties: - Team: Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation. - Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying “bonjour” (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling. Follow the CARE acronym and greet customers within 15 seconds. - Product Knowledge: Actively demonstrates expertise and skillfully creates coffee, expresso, latte, teas and other specialty drinks on and off menu. Knows types of coffee used and flavor notes to help sell and upsell. Other Essential Duties: Other Duties as Assigned: The statements contained herein reflect general details of the job’s principal function...