Casino Services Shift Supervisor - Full Time - Harrah's Gulf Coast

Job description

Essential Job Functions: Directly supervises all line level team members. Responsible for accurate and timely completion of all shift work. Maintains harmony among Team Members and resolves grievances. Maintains attendance and variance records; researches all discrepancies related to cash activities. Monitors NRT machines to ensure optimum uptime. Is fair and consistent in all employee related interactions. Assists in the meeting of all deadlines including but not limited to: evaluations, spotlight pace, documentation, and return of Revenue Audit exceptions. Is professional and calm in all aspects of business operations and sets tone and example for entire department. Applies excellent problem-solving, critical thinking and decision-making abilities in a fast paced environment is required. Strives to maintain consistency among shift. Partners with other departments to solve common issues where Total Reward, Cashiering or Credit experience may be applicable. Is detailed in monitoring that all policies and procedures are performed by personnel and documents accordingly. Maintains the accountability of the cage in accordance with Grand Biloxi internal controls, requirements of the Sta...