Senior Client Success Specialist

Job description

Company Description MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy). Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative. Job Description: We are looking for a strategic and data-driven Senior Client Success Specialist to support our large enterprise accounts following the deployment of MYLE. Your mission begins where implementation ends. You are the guardian of the operational health of our strategic clients (GMF-U, large medical groups, major healthcare institutions). Leveraging your clinical and technical expertise, you proactively anticipate disengagement risks, optimize adoption, and ensure that MYLE remains at the core of care delivery. As...