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Associate Student Services Counselor

Grand Canyon Education · Phoenix, Arizona, US

Primary Responsibilities /Accountabilities/ Essential Functions: - Counsels continuing students and/or parents regarding university policy and procedures, re...

Job description

Primary Responsibilities /Accountabilities/ Essential Functions: - Counsels continuing students and/or parents regarding university policy and procedures, registration, progression requirements (focused on graduation date expedition) and payment options (focused on responsible borrowing), provides assistance to continuing students regarding policies and procedures and ensures students’ progress through programmatic milestones. - Collects all required paperwork and documents for progression requirements and selected payment options (including FAFSA reapplication). - Financially clears students, ensuring all matters are appropriately addressed well in advance of a course start, incorporating funding strategies as needed to keep students in attendance, progressing toward their scheduled graduation date. - Ensures all matters or issues related to academic compliance are addressed and/or resolved well in advance of a course start, incorporating intervention strategies, as needed, to keep students in attendance, progressing toward their scheduled graduation date. - Works with students to ensure understanding of the registration process and/or the steps to modify registration are communic...