Team Lead (m/f/d) (Energy) Operations & Customer Success

Job description

Why The Mobility House?: - Help shape our vision of an emission-free energy and mobility future - High level of responsibility and rapid development in a growing and innovative company - Open, diverse & international team - Flexible working hours and additional vacation days - Mobile working from home and 20 days in other European countries - Choice between the latest Apple and Dell IT equipment - Subsidy for Deutschlandticket job - Wellpass membership - Lease of your preferred car and bike via FINN or Job Rad - Modern office with good public transport connections - And much more ! What you do: As Team Lead Energy Operations & Customer Success, you own the end-to-end operational performance of our energy products – from customer onboarding to long-term retention. You lead and develop a small team and continuously improve processes to ensure scalable, reliable, and customer-centric operations in a dynamic market environment. You act as a key interface between Operations, Product, Tech, Marketing & Sales, and external partners. - Lead, coach, and develop the Energy Operations team, fostering a hands-on, pragmatic, and collaborative culture - Own and continuously improve all operation...