VP, Partner Success

Job description

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone. We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone. At Campspot, our goal is to help campground operators grow businesses and deliver great guest experiences. We’re looking for a VP, Partner Success who is deeply customer-centric—a leader who sees our customers as partners, takes pride in earning their trust every day, and is passionate about helping campground operators succeed. This is a senior, highly visible role that serves as the steward of Campspot’s customer relationships after the sale. You’ll lead our post-sale organization—from implementation and onboarding through support, training, retention, and expansion—and you’ll help us scale a customer experience that is responsive, reliable, and rooted in genuine partnership. What you’ll lead: You will oversee l...