Individual Customer Service Co-Ordinator

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job Summary As a crucial member of our Contact Centre team, you will serve as the primary point of contact for Sun Life U.S. clients, including individuals, beneficiaries, and brokers. You will manage diverse inquiries regarding policy values, product features, status updates, and form requests through comprehensive phone-based support. This role is well-suited for professionals who thrive in dynamic, team-oriented environments and demonstrate a strong commitment to maintaining high performance standards. Main Accountabilities: - Deliver exceptional client service for Whole Life, Term Lif...