GenAI Operations Lead (100%) at AI Startup

Job description

Lightly AG is an ETH and HSG spin-off pioneering in machine learning and computer vision. Backed by Y Combinator and top-tier investors, our technology is used by global leaders in autonomous driving, medical imaging, and visual inspection. With a small but mighty team in Zurich, we’re looking for a proactive and versatile Head of Operations to help us scale efficiently and keep our operations humming. This role is ideal for an ambitious business or engineering professional, a startup-savvy, high-performance operations manager, or a seasoned solutions professional seeking a dynamic full-time role with real impact. You’ll support our co-founders and leadership team directly while keeping our Zurich HQ running smoothly. Tasks: In this role, you will: - Expert network management: Manage our network of AI experts, including hiring, contracts, and payments - AI Project management: Run all operational steps from task assignment to QA and final delivery - Communication hub: Act as a link between engineering, founders, and solution engineering - Strategic customer success: Support our technical customers and key accounts with a calm and helpful approach - Process optimization: Shape and re...