Customer Service Specialist

Job description

Position: Customer Service Specialist Department: Finance & Administrative Services: Type of Position: Part-time Regular: Exemption Status: Non-Exempt: Work Schedule, Hours per week: Monday- Friday, 5 hours per day, 25 hours per week Opportunity for hybrid schedule: No: Starting Salary Range: $16.31-$20.77 and determined based on relevant years of work experience provided on application and resume. Position Summary: Aid and support all aspects of Bookstore operations and maintain positive customer service to Bookstore staff, college faculty and staff members, students, and local patrons. Provide general Bookstore information and sales support, maintain the sales floor, handle customer inquiries and complaints, and operate a cash register. Required Qualifications: - Mid-level support role. - Completes routine tasks under moderate supervision. - Requires a High School Diploma and at least 1 year of related experience. Position details include but are not limited to: To be considered for this position we will require an application, resume, and cover letter. *Unofficial transcripts are required for all Adjunct faculty and Faculty positions. - Assist customers with purchases and perfor...