Customer Care Associate

Job description

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it. Rate of Pay: $15.50 - $16.50/ hour Job Summary: The Customer Care Associate (CCA) maintains the health & safety of our customers whilst providing professional, efficient, and courteous service in person, at the complexes. This role is responsible for upholding any health and safety legislative requirements and reducing health and safety risks through adherence to strict protocols and physical barriers based on the information available to Canlan Sports management at the time it was approved. They are strong communicators providing exceptional customer service ensuring a safe and healthy environment for all. They provide information for walk-in customers about all products and services offered at the Sports Complex. The CCA will also be the primary point of contact for the Contact Center and will...