P/T Office Admin

Job description

The Administrative Assistant serves as a primary point of contact for residents and provides administrative support to the Property Manager and the Association. This position is responsible for maintaining organized records, assisting with community operations, coordinating communication, and supporting various association programs and services. Responsibilities include, but are not limited to: Provide excellent customer service to residents of the Association. Answer and manage incoming phone calls and emails, responding to resident questions and requests. Issue gate access transponders and maintain accurate resident information in the database. Maintain organized office files and ensure association records are properly stored. Maintain working knowledge of the Association’s rules, regulations, and policies. Manage and maintain the clubhouse reservation calendar. Assist residents with submitting reservation applications for private events. Ensure all applicable reservation fees, documentation, and insurance policies are received. Coordinate with the Royal Pelican Yacht Club (RPYC) to keep event calendars aligned and up to date. Provide information to potential buyers, sellers, and...