Night Audit l Sheraton Portland Airport Hotel

Job description

Summary of Essential Job Functions: Perform any other job-related duties as assigned. - Approach each guest interaction with the mindset of exceeding guest expectations. - Embrace Sheraton culture personifying it in daily interactions with guests and associates alike. - Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant, fitness center and pool hours, and local attractions. - Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting. - Run audit reports/journals from the front office system, point of service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. - Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. - Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system...