Assistant Community Manager

Job description

Exciting new career opportunity for an Assistant Community Manager for a newly developed 55+ active adult community in Winchester. Daily responsibilities: - Monitor the Front Desk. - Meet and greet homeowners, visitors, contractors, vendors, and developers. - Research and respond to inquiries in-person, by phone, and email. - Input and update community and homeowner information in the database. - Mass email community information and updates to homeowners. - Mange all correspondence to homeowners. - Receive, sort, and distribute mail, packages, and deliveries. - Issue and activate key FOBS. - Other duties as assigned. Qualifications: #LI-PK1. - 1+ year of Front Desk Reception, Administrative Assistant, or in-person Customer Service experience in the association, single-family, multi-family, vacation rental, hotel, or hospitality industries. - Professional communication skills (written and spoken) and a proactive communication style. - Driven to provide a high level of customer service to homeowners, visitors, and team members. - Takes the initiative to assist others and offer solutions. - Well versed on Microsoft Office Suite (Word, Excel, and Outlook).