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Help Desk Program Manager

General Dynamics Information Technology · Washington, District Of Columbia, US

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Req...

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: ITIL Management, IT Program Management, IT Service Management (ITSM) Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Help Desk Program Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. This position demands a proven leader who can manage complex IT help desk operations, drive continuous process improvements, and deliver superior customer experience. At GDIT, people are our differentiator. As a Help Desk Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Program Manager joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better. HOW A HELP DESK PROGRAM MANAGER WI...