Account Executive I

Job description

I. Job Summary The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file. II. Essential Duties and Responsibilities: - Increase account penetration with strategic product sales - Communicate proactively with all customers quarterly, to strengthen and expand relationships - Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills - Update and renew customer service agreements - Resolve service escalations within the defined territory - Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions - Communicate rates, fees and service strategies with conviction - Understand and use customer incentives and concessions within appropriate profit targets and level of authority - Establish and maintain a high level of customer satisfaction - Communicate and collaborate with the Inside Sales Manager to resolve customer issues - Align Waste Management products and services with customer needs -...