Work Scheduling Assistant
American Electric Power · Muncie, Indiana, US
Job Posting End Date 05-15-2026 Please note the job posting will close on the day before the posting end date. Job Summary Assist in the work scheduling proc...
Job description
Job Posting End Date 05-15-2026 Please note the job posting will close on the day before the posting end date. Job Summary: Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area. Job Description: What you’ll do: Under moderate to limited supervision: - Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications. - Develop schedules for line servicer and technician appointments. - Communicate with customers and direct inquiries. - Support adherence to standard work scheduling policies and procedures. - Assist with outage management as needed. - Provide administrative support as needed. What we’re looking for: Work Scheduling Assistant SG3 Education: Experience: - High school diploma or GED required. - 3 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling - Experience in Microsoft Office programs ie Outlook, Excel, Word, PowerPoint and Edge. As well as Smart Sheet. - Distribution Utility...