QA Client Representative

Job description

Working closely with the Sr. Manager, Quality Client Support, the Quality Assurance Client Representative will be instrumental in ensuring site compliance with Regulations, Industry Standards (e.g. ISO), and organizational SOPs. They will also be key in championing and developing the organization’s Quality Mindset, and culture of efficiency, attention to detail, and on-time delivery. The Quality Assurance Client Representative will provide support with identifying and closing Operational and Quality gaps. The Quality Assurance Client Representative will exemplify excellent interpersonal skills and be capable of developing productive, customer-centric working relationships with colleagues, internal customers, and external customers. The Quality Assurance Client Representative will demonstrate excellent written and oral communication skills with the ability to clearly and concisely articulate complex issues to a range of target audiences. The Quality Assurance Client Representative will thrive in a team environment but will also work autonomously utilizing strong self-management and organizational skills. The Quality Assurance Client Representative will value process owners and subje...