Accommodation - Accommodation Manager - HK1

Job description

Join us as our new Accommodation Manager, where you’ll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. In this pivotal role, you’ll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all.: What you will be doing...: - Recruiting, onboarding, and training members of the Accommodation team. - Creating a positive team culture that consistently delivers high standards. - Implementing an effective team structure, delegating roles, and setting clear responsibilities. - Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans. - Driving team engagement, motivation, and recognition. - Overseeing daily cleaning operations across all accommodation types. - Conducting regular inspections to ensure cleanliness and presentation meet required standards. - Creating and executing rolling plans to support consistent operational performance. - Analysing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed - Working closely with Maintenance and Guest Experience teams to coord...