Receptionist

Job description

TotalFusion Morningside, has an opportunity for a passionate and vibrant receptionist to join our Morningside Customer Service Team. Step into a role where premium service meets purpose. At TotalFusion, we don’t just welcome members, we elevate their entire experience. As the face of our brand, our Reception Team delivers seamless service, sharp attention to detail, and a genuine passion for health and wellness. We’re currently expanding and on the lookout for energetic, polished, and dependable individuals to join our high-performing customer service team. Your Role: Be the key point of contact for members and guests, you’ll be responsible for: - Greeting and engaging members with warmth, energy, and professionalism - Managing bookings, member check-ins, retail sales, and phone/email queries - Supporting our wider wellness, spa, and fitness departments by ensuring smooth, efficient front-of-house operations - Maintaining an immaculate presentation of the reception area and shared spaces - Responding calmly and confidently to member needs or issues - Administrative tasks Who You Are: - You thrive in a fast-paced, premium environment - You’re naturally organised, proactive, and peop...