Vice President, Mortgage Collateral and Loan Servicing Support

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! The Vice President of Mortgage Collateral and Loan Servicing Support is responsible for the strategic and operational oversight of real estate collateral management, electronic document imaging, and loan servicing support initiatives. This role ensures that all credit accounts serviced by the Credit Union are supported by accurate collateral documentation and compliant imaging processes in accordance with federal and state laws, Board policies, and GSE guidelines. The Vice President leads a diverse team of managers and analysts to drive process automation, maintain data integrity, and ensure the highest level of member service through effective vendor management and internal controls. Additionally, the Vice President acts as a key driver for operational development relating to servicing of credit account, managing both scheduled and ad hoc projects aimed at process automation, risk mitigation, and systemic enhancements to support the Credit Union’s strategic goals. Essential Responsibilities: - (25%) Strategic Operational Leadership: Oversee the development of infrastructure,...