Patient Access Team Leader

Job description

POSITION SUMMARY: . The Patient Access Team Leader acts as a role model and resource for Patient Access staff. This role leads activities of a Patient Access site of service team. The Patient Access Team Leader serves as a technical expert and a resource for staff, patients, and visitors. The Team Leader maintains focus on essential activities of patient's arrival and visit and proactively takes steps to ensure the streamlining of activities. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating commitment to teamwork and cooperation in accordance with the AtlantiCare Mission, Vision, and Values. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: - Provides relief for Patient Access staff for vacation, sickness, leave, staffing shortages, and heavy work volume. - This position maintains a liaison relationship with other Revenue Cycle departments to ensure ongoing performance improvement, regulatory compliance, and achievement of best practice targets. - Establishes effective working relationships with other ancillary departments, physicians, and their staff. Serves as single point of contact for...