Advice Quality Specialist

Job description

JOB DESCRIPTION: Role title: Advice Quality Specialist: Reports to: Advice Quality Manager: Location: Hub Location (Reading, London, Birmingham, Bristol or Glasgow) Hours of work: 35 hours each week SMCR Function: This is a Certified Role Purpose of role: The purpose of this role is to provide technical support to Advisers, undertake technical project work where required, and to manage and assess Adviser’s KPIs under Ascot Lloyd’s Training and Competency Scheme and Business Quality Review Framework. The role will ensure that Ascot Lloyds Advisers are supported in line with the FCA’s T&C Requirements, enabling them to provide high quality advice thus ensuring the right outcomes for clients and that this is evidenced by quality file completion. Key Responsibilities: Provide technical support to the IFA team Provide oversight of advisers key performance indicators (“KPI”) as defined in Ascot Lloyd Training and Competency Scheme and appropriate spans of control. Ongoing assessment of advisers’ competency in areas of adviser licensing, annual risk assessments and fitness .. Complete Business Quality Reviews in line with risk based approach of Ascot Lloyd’s Business Quality Review Framew...