Parts Supervisor

Job description

We are looking for a talented Parts Supervisor to join our team specializing in Service in Albany, NY. In this role, you will make an impact in the following ways: - Lead a high‑performing team by supervising Parts Specialists/warehouse staff, providing coaching, performance feedback, and development opportunities that strengthen capability and career growth. - Drive strong operational execution by championing Parts Capability processes and achieving business results tied to quality, productivity, and service excellence. - Ensure world‑class inventory accuracy by applying inventory control methodologies that maintain optimal stock levels and consistently meet customer expectations. - Secure flawless parts support globally—both for complex new product launches and current products—by coordinating across plants, OEMs, distribution centers, joint ventures, purchasing, and internal teams. - Improve customer experience by analyzing recurring inquiries, implementing process enhancements, resolving complex parts issues, and communicating progress to customers. - Strengthen customer relationships by engaging key customers directly, understanding their needs, and demonstrating proactive sup...