SOC Shift Lead

Job description

Responsibilities We are seeking a highly skilled and innovative SOC Shift Lead to join our team in the greater DMV area, supporting the Army National Guard. Responsibilities: - Supervise real‑time SOC monitoring operations during assigned shifts: coordinate analyst workload, manage escalations, and direct incident response actions. - Review and validate high‑priority alerts and investigative findings; ensure accurate triage and appropriate escalation to CIRT/Tier‑2/3 teams. - Communicate operational status, incident summaries, and situational awareness updates to leadership and stakeholders. - Maintain and oversee SOC dashboards, metrics (MTTD/MTTR, alert volumes, false‑positive rates), and shift handover logs to ensure continuity. - Guide continuous improvement initiatives: refine triage procedures, tuning activities, playbooks, and analyst training to enhance detection and response effectiveness. - Act as senior on‑shift authority for operational decisions, coordinating cross‑team actions with NOC, engineering, and mission partners during incidents. - Ensure compliance with documented SOPs, evidence collection practices, and incident documentation standards for auditability and p...