Parts Operations Specialist II

Job description

JOB DETAILS: Shift 2nd/Swing Shift Location On-Site Schedule Standard work schedule to be provided by leader. Salary Range $23.58 - $27.75 Per Hour JOB SUMMARY: Assist customers by accepting parts orders and processing them in the most expedient, efficient manner. Perform all branch store Parts Department functions and operations, which may include: warehousing, stocking, shipping and receiving, will call, shop and field service parts orders and expediting, customer calls, walk in orders and expediting, parts return credits, and core acceptance inspections and credits. Maintain the parts inventory as required. Senior level position that is able to provide support in the absence of Lead/Supervisor. ESSENTIAL FUNCTIONS: - Acknowledges customers. Demonstrates superior customer relations and interdepartmental cooperation skills. - Writes Parts Sales Orders (PSO) and parts return credits. - Maintain knowledge and understands products sold by Empire. - Provide oral and/or written parts quotations to customers. Processes mail in and fax parts orders. - Fill orders from stock. - Fabricate hoses and battery cables. - Perform warehousing functions. Receive stock and freight shipments, replen...