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Client Service Team Leader

Brown Brothers Harriman · Kraków, Lesser Poland, PL

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal...

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Location: Kraków: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years Join us as a Client Service Team Leader Brown Brothers Harriman is currently recruiting a Client Service Team Leader . As a Client Service Team Lead you will provide client service relationship management to ensure client satisfaction, engagement, retention and profitability for assigned relationships. The Client Service TL manages a team of supervisors and subject matter experts responsible for overseeing day to day client needs and providing exceptional client service to their respective clients and serves as a point of escalation for client issues. The individual focuses on the Custody discipline along with the applicable product offering for assigned client relationships. You will manage the day-to-da...